QuickBooks Web Connector - Authentication failed

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If you see something like this:

<source> 20121015.04:44:11 UTC : QBWebConnector.SOAPWebService.do_authenticate() : QBWC1012: Authentication failed due to following error message. Response is not well-formed XML. More info: StackTrace = at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

  at QBWebConnector.localhost.WCWebServiceDoc.authenticate(String strUserName, String strPassword)
  at QBWebConnector.localhost.WCWebService.authenticate(String strUserName, String strPassword)
  at QBWebConnector.SOAPWebService.authenticate(String UserName, String Password)
  at QBWebConnector.WebService.do_authenticate(String& ticket, String& companyFileName)

Source = System.Web.Services </source>

It usually means you have a PHP error or warning. Check your PHP error log and fix the warning or error.

You may be able to also identify the error by visiting the AppURL (the URL that you pointed the Web Connector to, via your .QWC file) in a web browser. Do you see any errors when viewing it in a web browser?